Home recovery
Help recovering important files from computers, external drives, USB devices, memory cards, and partially working storage.
Data Recovery
Data recovery for readable and partially readable media
SQIP helps recover data from readable or partially readable computers, external drives, USB devices, memory cards, and other media when clean-room mechanical repair is not required.
Clients outside Northern Colorado can ship drives by arrangement after intake. Law enforcement and private investigation matters use a separate case-handling workflow with authorization, documentation, and chain-of-custody requirements set before work begins.
Residential and small-business recovery
Recovery for devices that can still be read or imaged
This service covers family files, business documents, photos, project files, external drives, USB devices, memory cards, and other media that do not require internal mechanical drive repair.
Small-business files
Support for business documents, client files, project data, backups, and device-to-device transfers when media is still readable.
Backup planning
After recovery, SQIP can copy recovered data to a safer location and help plan backups.
Shipped-in recovery
Mail-in drives after intake
SQIP can accept shipped media after intake confirms the device type, symptoms, recovery goals, return-shipping plan, and whether the matter is residential recovery, business recovery, or evidence case handling.
Shipping intake
- Contact SQIP before shipping any device or media
- Use protective packaging and a tracked carrier
- Include only the media needed for the scoped recovery request
- Confirm return-shipping expectations before work begins
Travel and on-site work
On-site pickup, travel, field collection, or in-person work can be scoped separately as consulting when appropriate. Travel is not assumed as part of standard data recovery pricing and should be discussed before scheduling.
Evidence case handling
Case handling for law enforcement and private investigation
Legal, investigative, agency, attorney-directed, and private investigation matters are handled separately from residential recovery. Scope, authority, documentation, reporting needs, and chain-of-custody expectations are defined before work begins.
Case handling may include
- Preservation, acquisition, documentation, and evidence handling for authorized matters
- Chain-of-custody documentation scoped to the case requirements
- Workflows aligned to the applicable legal, investigative, agency, or client framework
- Separate scope for recovery, acquisition, reporting, and follow-up analysis
Authorization and scope
Clients must confirm ownership or authority to request recovery, preservation, acquisition, or evidence-handling work. Law enforcement and private investigation matters should identify the applicable authority, framework, scope, documentation needs, and chain-of-custody expectations before work begins.
Important limits
Clean-room mechanical repair is not offered.
Data recovery is not guaranteed. SQIP does not open sealed drives, perform clean-room work, or repair damaged drive internals. If a drive is clicking, grinding, not spinning, water damaged, fire damaged, or otherwise mechanically damaged, continued use may reduce the chance of recovery and a clean-room provider may be the right next step.
Recovery risks
Storage devices can worsen during diagnosis or copying. SQIP is not responsible for pre-existing device damage, unrecoverable files, failed media, lost business income, shipping damage, or indirect losses.
Client approval
Destructive steps, reformatting, replacement media purchases, expanded scope, or on-site consulting are only handled with client approval. This service information is not legal advice.